Frontline employees make up the majority of the global workforce — yet they’re often asked to deliver in environments that are fast-paced, highly structured, mobile, and tech-constrained. Traditional training can’t keep up with the reality of shift-based work, unpredictable demands, and constant operational change. 

That’s why this year’s ATD Intensive is dedicated entirely to frontline enablement. 

Across three focused days, you’ll explore how L&D, HR, and operations partners can move beyond “more training” and build support systems that make work easier — real-time guidance, better tools, reduced friction, clearer expectations, and managers who can coach. 

Designed with practitioners from grocery, retail, manufacturing, construction, food service, healthcare, utilities, distribution, hospitality, and more, this event surfaces the shared realities of frontline work and the practical strategies that help people perform when it matters most. 

You’ll leave ready to: 

• Turn training into in-the-flow support people actually use 

• Strengthen manager capability so leaders become performance multipliers 

• Match technology and AI to real working conditions, not ideal workflows 

• Reinforce safety, quality, and service without slowing execution 

• Improve retention through connection, clarity, and community 

• Build a frontline-first enablement plan that drives operational results 

This isn’t theory. It’s what works on the floor, in the aisle, behind the counter, on the line, and out in the field. 

Program Dates:

March 12, 19, and 26, 2026

10 a.m.–4:30 p.m. ET | Virtual